Coronavirus in China: How does this impact on DuctStation?

Coronavirus in China: How does this impact on DuctStation?

CORONAVIRUS: UPDATE ON PRODUCT SUPPLY

With the recent outbreak of the Coronavirus in China, we provide an update on any impact this might have on the supply of our products and the quality of our service. 

At the time of writing, our suppliers’ factories are still awaiting instructions from the Chinese authorities before they can return to work, so this will inevitably affect production timing. 

We are not sure yet, but expect there to be some difficulty in obtaining space on ships immediately after a return to work.

However, our main supplier holds stock for us and there are products ready to be sent to us as soon as they return to work, so they may be first at the port!  They also have stock in their mainland European warehouse and they have allowed us to access this stock, some of which we have already received. Therefore we are in a strong position compared with other importers.  

We may temporarily supply products that have labels with foreign language and/or different branding on a few of our products but rest assured that they will be as similar as to make no difference, if not identical. 

We will keep you informed if there is any significant change to the situation.

Thank you for your patience and trust in us.

I am sure you will join me in wishing our Chinese suppliers good health and a speedy return to normality. 

 

 

New Products from DuctStation!

New Products from DuctStation!

When we moved into our own warehouse last year, it gave us the flexibility to look at enhancing our product range. We are delighted to announce that we now have a number of new products available to order from stock.

We have expanded our offering of air valvesaccess doorsgrilles and diffusers, and added a range of insulated and uninsulated flexible aluminium flexible hose ducting.

Please click on the following links to find out more.

New Email for Orders

Please remember that we now have a dedicated email address for orders. This new address will help ensure that we are able to pack and despatch orders as soon as possible and avoid unnecessary delays.  Please use orders@ductstation.co.uk

More New Products to come

Although we have plans to increase our product range even further, please let us know if there are any products that you think we should stock and we will do our best to accommodate your wishes.