CORONAVIRUS: UPDATE ON PRODUCT SUPPLY
With the recent outbreak of the Coronavirus in China, we provide an update on any impact this might have on the supply of our products and the quality of our service.
At the time of writing, our suppliers’ factories are still awaiting instructions from the Chinese authorities before they can return to work, so this will inevitably affect production timing.
We are not sure yet, but expect there to be some difficulty in obtaining space on ships immediately after a return to work.
However, our main supplier holds stock for us and there are products ready to be sent to us as soon as they return to work, so they may be first at the port! They also have stock in their mainland European warehouse and they have allowed us to access this stock, some of which we have already received. Therefore we are in a strong position compared with other importers.
We may temporarily supply products that have labels with foreign language and/or different branding on a few of our products but rest assured that they will be as similar as to make no difference, if not identical.
We will keep you informed if there is any significant change to the situation.
Thank you for your patience and trust in us.
I am sure you will join me in wishing our Chinese suppliers good health and a speedy return to normality.