2019 has brought some exciting new developments at DuctStation. Until January, we had been using a logistics company for storage, picking and packing, as well as transporting our goods to you.
With the business developing strongly, the obvious next step was to handle all these operations in-house. We are pleased to announce we have now moved into our own spacious and well laid-out warehouse!
We have a dedicated team of three people – two in the office, Linda and Cheryl, who process your orders, prepare invoices, respond to queries and do general admin and one in the warehouse, Chris, who picks and packs your orders, keeps the warehouse in order and liaises with carriers to ensure your orders reach you promptly.
Our New Warehouse and Office Address
DuctStation Ltd. Unit 2-3 Brandon Business Centre, Putney Close, Brandon, Suffolk IP27 0PA. Our phone number is 01842 777 666.
Please amend your records accordingly so that we may continue to provide a prompt and efficient service.
We have a dedicated email address for orders. Please be sure to use this AT ALL TIMES but for orders only: firstname.lastname@example.org. Thank you.
For general enquiries please write to email@example.com
Now that we have more space, we find ourselves in a position to expand our product range with items that will be arriving soon. We will advise you each time a new item is about to arrive. Please let us know if there are any products you think we should stock and we will do our best to accommodate your wishes.
In the next few months, we intend to visit as many of our customers as possible to discuss what we can do together. We will contact you soon to arrange this.
Finally, everyone at DuctStation would like to thank you for your continued support and for being so patient as we build up our stock. We know some items have been out of stock for a while but this is now improving quickly and we are increasing stock levels to prevent this from happening again.
We are very optimistic about our future and look forward to offering you more products and a better service.